Return / Exchange policy

 Exchange Policy ( 5 Days EXCHANGE)

Contact: Only WhatsApp +91 9899885203 (if Urgent Only) (mon to sat)(11am to 6 pm)

NO CALL FACILITY AVAILABLE

NO RETURN and REFUND

For EXCHANGE - Please WhatsApp to our customer care number +91 9899885203

Only exchange requests are accepted for all orders. No returns are accepted

Only one exchange is free. Following that charge, each exchange (per Slipper) will be 150 rupees.

Cancellation Policy:

1. In case there is an order cancellation, please do so before it is shipped. Once the product is shipped, it cannot be cancelled using our website

Return Policy:

1. Returns or exchanges are available for selected products only; the return information is available on the product page on the website. The return policy of a product can be changed without prior notice.

2.    In the event that we do not have pick up service available at your location, you would have to self-ship the product to our office Address.

3. Return or exchange charges may apply on a case-by-case basis.

4. A refund will be initiated after Return Pickup from the customer's address. Refund processes take 24-48 hours.

5. You can cancel your order before we dispatch.

6. If we do not find a genuine explanation, we can cancel the return request. 

7. If we do not find a valid reason, we may refuse the return request. 

8. The Company will have the final say on whether to accept the return or not.

NOTE FOR RETURN

• The items should be unused and unwashed for hygiene reasons.

• The product should have the original packaging and tags in place. Items without the original tags will not be accepted.

• Customized products cannot be returned or exchanged

• Return or exchange requests that are not raised within the return period (refer to the product page) will not be accepted.